Below are common asked questions and information concerning services and products offered by Your Exceptional Event.

What’s your return policy?

Baskets are made customized to order to meet the customers vision. Therefore, the baskets are purchased as is. Please note replacement items might be included in the basket based on seasonal or availability of the customized item.

Do you ship overseas and to P.O. boxes?

Yes, we’ll ship your package anywhere that can accept deliveries. Note, that additional shipping fees may apply.

Do you have customer service?

Of course! Our friendly and knowledgeable customer service reps are available to answer your questions 24/7/365.


Do you deliver baskets locally?

Yes. Delivery fee includes $25 within the Central Savannah River Site Area which includes South Augusta, North Augusta, Grovetown, Evans and Martinez. Additional delivery fees applies outside of the stated area.